Problems reaching your myservicedesk.com instance (26 June 2013, approx10pm UK time)
Some myservicedesk.com users may have problems accessing their instance. The third-party provider we use for managing DNS is experiencing a problem at present. The cloudsupport team has contacted all affected customers with details on how to access their myservicedesk.com instance.
We will continue to monitor the situation and provide an update when we have further information. In the meantime, please do not hesitate to contact us on firstname.lastname@example.org
Update: 27 June 29013, 00:23am UK time – DNS services are starting to recover now and coming back on line.