Hornbill Trust
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Jul 20 2016

BT Issues effecting some customers

Some customers may be experiencing issues this morning. This is due to BT issues in the south of England (Our data centres use both BT and Virgin so are still accessible, however reverse connections and access to instances may be effected if BT is your ISP).

Unfortunately this is somewhat outside of our control, however we may still be able to assist by changing your Authentication type, so please contact cloudsupport@hornbill.com if you are effected.

BBC News report on the Issue – http://tinyurl.com/z7v24to

Accreditations

IS588876

Uptime SLA

99.5%

Uptime Target

99.95%

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